Shipping Policy
We really like when customers are happy, so we ship fast and communicate clearly. Please review our shipping policy and shipping restrictions before ordering. If you have any questions, please call us at 317-849-9500.
Parts
We follow these simple steps:
Fast Shipping – IN STOCK items ship by the following business day
IN STOCK items ship by the next business day
ALL other items (those not identified as IN STOCK) will not ship immediately. Please allow 4-5 business days
We email within 24 hours if an order will be delayed
Orders received Friday, Saturday and Sunday will ship by the following Monday
Shipping is restricted to continguous 48 states
Please note: Items IN STOCK will ship by the next business day. Out of stock items will not ship immediately
ALL orders ship free via standard shipping
Orders typically arrive within 1-2 business days
Our fulfillment center is located in Indianapolis, Indiana
Some west coast orders take 3-5 business days to arrive
Guaranteed 2-Day Express
Express Shipping is available on all orders for an addtional charge
Delivery is gauranteed 2 business days from the date of order
Express carriers do not operate on Saturday and Sunday
Please note: Only IN STOCK items will ship by the next business day
Out of stock items will not ship immediately
Orders received on Thursday will arrive by Tuesday
Orders placed on Friday, Saturday or Sunday arrive by Wednesday
Express Shipping fees
| Up to 1 pound | $18 |
| Up to 15 pounds | $25 |
| Up to 55 pounds | $150 |
| Over 55 pounds | Unavailable |
Order Confirmation
The Mower Shop emails order confirmation upon payment confirmation
A second email is sent when the order is fulfilled
Tracking Orders
ALL orders receive a tracking number from the carrier (USPS, FedEx or UPS)
Tracking number is included in the email confirming shipment
Shipping Restrictions
If you have questions regarding shipping restrictions, please contact us before placing an order
Certain restrictions prevent us from shipping to all geographcial locations all the time
The Mower Shop reserves the right to cancel any order for any lawful reason
Shipping is limited to contiguous 48 states
Orders will be cancelled to any address with a shipping address in an undeliverable geographical location within the contiguous U.S., Alaska, Hawaii, Puerto Rico, US Protectorates, PO Boxes and all international address
Other restrictions include but are not limited to
Local/State law
Hazmat material
Large items
Manufacturer Policy
Unfulfillable orders will be cancelled upon receipt
Cancelled/voided credit card transactions and other payment services may hold pending charges
To avoid confusion please contact us directly
Out of Stock Items
Items labeled IN STOCK typically ship by the following business day
Occasionally shipping delays occur due to lack of inventory or backorders with suppliers
All other items ship between 3-5 days from date of order
Cancelled Orders
Buyers may request an order cancellation at any pint before shipment
Once an order has shipped, buyers must adhere to the standard return policy
Once an order is cancelled, credit card and other payment systems may still show payment pending
Products & Accessories
We follow these simple steps:
Local Delivery restriction
Products labeled “Local Delivery” are not elgible for shipping
Local Delivery products are delivered fully assembled and tested only to Indiana counties: Boone, Hamilton, Hancock & Marion
Any order outside this specific geographical location is subject to cancellation
Certain restrictions prevent us from shipping these items to all geographical locations
The Mower Shop reserves the right to cancel any order for any lawful reason
Fast Shipping
Free shipping on all elgible equipment purchases
IN STOCK items ship by the following business day
We email within 24 hours if an order will be delayed
Shipping is restricted to contiguous 48 states
Out of Stock Items
Items labeled IN STOCK Ships by Next Business Day
Other items ship when stock is replenished
ALL orders ship via standard shipping
Orders typically arrive within 1-2 business days
Our fulfillment center is located in Indianapolis, Indiana
Some west coast orders take 3-4 business to arrive
ALL orders ship free via standard shipping
Orders typically arrive within 1-2 business days
Our fulfillment center is located in Indianapolis, Indiana
Some west coast orders take 3-5 business days to arrive
Guaranteed 2-Day Express
Express Shipping is available on all orders for an addtional charge
Delivery is gauranteed 2 business days from the date of order
Express carriers do not operate on Saturday and Sunday
Please note: Only IN STOCK items will ship by the next business day
Out of stock items will not ship immediately
Orders received on Thursday will arrive by Tuesday
Orders placed on Friday, Saturday or Sunday arrive by Wednesday
Express Shipping fees
| Up to 1 pound | $18 |
| Up to 15 pounds | $25 |
| Up to 55 pounds | $150 |
| Over 55 pounds | Unavailable |
Order Confirmation
The Mower Shop emails order confirmation upon payment confirmation
A second email is sent when the order is fulfilled
Tracking Orders
ALL orders receive a tracking number from the carrier (USPS, FedEx or UPS)
Tracking number is included in the email confirming shipment
Shipping Restrictions
If you have questions regarding shipping restrictions, please contact us before placing an order
Certain restrictions prevent us from shipping to all geographcial locations all the time
The Mower Shop reserves the right to cancel any order for any lawful reason
Shipping is limited to contiguous 48 states
Orders will be cancelled to any address with a shipping address in an undeliverable geographical location within the contiguous U.S., Alaska, Hawaii, Puerto Rico, US Protectorates, PO Boxes and all international address
Other restrictions include but are not limited to
Local/State law
Hazmat material
Large items
Manufacturer Policy
Unfulfillable orders will be cancelled upon receipt
Cancelled/voided credit card transactions and other payment services may hold pending charges
To avoid confusion please contact us directly
Out of Stock Items
Items labeled IN STOCK typically ship by the following business day
Occasionally shipping delays occur due to lack of inventory or backorders with suppliers
All other items ship between 3-5 days from date of order
Cancelled Orders
Buyers may request an order cancellation at any pint before shipment
Once an order has shipped, buyers must adhere to the standard return policy
Once an order is cancelled, credit card and other payment systems may still show payment pending