Shipping Policy

 

 We really like when customers are happy, so we ship fast and communicate clearly. Please review our shipping policy and shipping restrictions before ordering. If you have any questions, please call us at 317-849-9500.

Parts

 We follow these simple steps:

Fast Shipping – IN STOCK items ship by the following business day

IN STOCK items ship by the next business day

ALL other items (those not identified as IN STOCK) will not ship immediately. Please allow 4-5 business days

We email within 24 hours if an order will be delayed

Orders received Friday, Saturday and Sunday will ship by the following Monday

Shipping is restricted to continguous 48 states

Please note: Items IN STOCK will ship by the next business day. Out of stock items will not ship immediately

ALL orders ship free via standard shipping

Orders typically arrive within 1-2 business days

Our fulfillment center is located in Indianapolis, Indiana

Some west coast orders take 3-5 business days to arrive

Guaranteed 2-Day Express

Express Shipping is available on all orders for an addtional charge

Delivery is gauranteed 2 business days from the date of order

Express carriers do not operate on Saturday and Sunday

Please note: Only IN STOCK items will ship by the next business day

Out of stock items will not ship immediately

Orders received on Thursday will arrive by Tuesday

Orders placed on Friday, Saturday or Sunday arrive by Wednesday

Express Shipping fees

Up to 1 pound $18
Up to 15 pounds $25
Up to 55 pounds $150
Over 55 pounds Unavailable

Order Confirmation

The Mower Shop emails order confirmation upon payment confirmation

A second email is sent when the order is fulfilled

Tracking Orders

ALL orders receive a tracking number from the carrier (USPS, FedEx or UPS)

Tracking number is included in the email confirming shipment

Shipping Restrictions

If you have questions regarding shipping restrictions, please contact us before placing an order

Certain restrictions prevent us from shipping to all geographcial locations all the time 

The Mower Shop reserves the right to cancel any order for any lawful reason

Shipping is limited to contiguous 48 states

Orders will be cancelled to any address with a shipping address in an undeliverable geographical location within the contiguous U.S., Alaska, Hawaii, Puerto Rico, US Protectorates, PO Boxes and all international address

Other restrictions include but are not limited to

Local/State law

Hazmat material

Large items

Manufacturer Policy

 Unfulfillable orders will be cancelled upon receipt

Cancelled/voided credit card transactions and other payment services may hold pending charges

To avoid confusion please contact us directly

Out of Stock Items

Items labeled IN STOCK typically ship by the following business day

Occasionally shipping delays occur due to lack of inventory or backorders with suppliers

All other items ship between 3-5 days from date of order

Cancelled Orders

Buyers may request an order cancellation at any pint before shipment

Once an order has shipped, buyers must adhere to the standard return policy

Once an order is cancelled, credit card and other payment systems may still show payment pending

Products & Accessories

We follow these simple steps: 

Local Delivery restriction

Products labeled “Local Delivery” are not elgible for shipping 

Local Delivery products are delivered fully assembled and tested only to Indiana counties: Boone, Hamilton, Hancock & Marion

Any order outside this specific geographical location is subject to cancellation

Certain restrictions prevent us from shipping these items to all geographical locations

The Mower Shop reserves the right to cancel any order for any lawful reason

Fast Shipping

Free shipping on all elgible equipment purchases

IN STOCK items ship by the following business day

We email within 24 hours if an order will be delayed

Shipping is restricted to contiguous 48 states

Out of Stock Items

Items labeled IN STOCK Ships by Next Business Day

Other items ship when stock is replenished

ALL orders ship via standard shipping

Orders typically arrive within 1-2 business days 

Our fulfillment center is located in Indianapolis, Indiana

Some west coast orders take 3-4 business to arrive

ALL orders ship free via standard shipping

Orders typically arrive within 1-2 business days

Our fulfillment center is located in Indianapolis, Indiana

 Some west coast orders take 3-5 business days to arrive

Guaranteed 2-Day Express

Express Shipping is available on all orders for an addtional charge

Delivery is gauranteed 2 business days from the date of order

 Express carriers do not operate on Saturday and Sunday

Please note: Only IN STOCK items will ship by the next business day

Out of stock items will not ship immediately

Orders received on Thursday will arrive by Tuesday

Orders placed on Friday, Saturday or Sunday arrive by Wednesday

Express Shipping fees

Up to 1 pound $18
Up to 15 pounds $25
Up to 55 pounds $150
Over 55 pounds Unavailable

Order Confirmation

The Mower Shop emails order confirmation upon payment confirmation

A second email is sent when the order is fulfilled

Tracking Orders

ALL orders receive a tracking number from the carrier (USPS, FedEx or UPS)

Tracking number is included in the email confirming shipment

Shipping Restrictions

If you have questions regarding shipping restrictions, please contact us before placing an order

Certain restrictions prevent us from shipping to all geographcial locations all the time

The Mower Shop reserves the right to cancel any order for any lawful reason

Shipping is limited to contiguous 48 states 

Orders will be cancelled to any address with a shipping address in an undeliverable geographical location within the contiguous U.S., Alaska, Hawaii, Puerto Rico, US Protectorates, PO Boxes and all international address

Other restrictions include but are not limited to

Local/State law

Hazmat material

Large items

Manufacturer Policy

Unfulfillable orders will be cancelled upon receipt

Cancelled/voided credit card transactions and other payment services may hold pending charges

To avoid confusion please contact us directly

Out of Stock Items

Items labeled IN STOCK typically ship by the following business day

Occasionally shipping delays occur due to lack of inventory or backorders with suppliers

All other items ship between 3-5 days from date of order

Cancelled Orders

Buyers may request an order cancellation at any pint before shipment 

Once an order has shipped, buyers must adhere to the standard return policy

Once an order is cancelled, credit card and other payment systems may still show payment pending

 

 

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